Facebook’s Outage Revealed – Configuration Change?

Facebook Outage

All Facebook apps went through some issues two days ago and many users were outraged. More than that, the outage even caused numerous businesses to lose money. Facebook was silent for a while, but it finally explained the reason for its huge outage.

There were plenty of rumours flying around, including one that said that there was a route leak. However, Facebook claims that a server configuration change was in fact the reason for the entire ordeal.

Yesterday, as a result of a server configuration change, many people had trouble accessing our apps and services. We’ve now resolved the issues and our systems are recovering. We’re very sorry for the inconvenience and appreciate everyone’s patience.

— Facebook (@facebook) March 14, 2019

The largest outage so far

The outage was a massive one, and it affected all Facebook apps. The Downdetector service explained that this is the largest Facebook outage recorded by them.

“By duration, this is by far the largest outage we have seen since the launch of Downdetector in 2012,” said Tom Sanders, co-founder of Downdetector. “Our systems processed about 7.5 million problem reports from end users over the course of this incident. Never before have we such a large scale outage.”

Many network monitoring firms began speculating about the cause of the outage. It was believed that the cause was an internal one. “Given the sheer scale and continuous changes that these web scale providers are constantly making to their applications and infrastructure, sometimes things break as a result of these changes, even in the most capable hands,” explained a ThousandEyes spokesperson.

The good news is that Facebook, Instagram, Messenger and WhatsApp are back up. Hopefully such incidents won’t happen again in the future.

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