The new Samsung Galaxy S10 range was well-received by fans and reviewers alike, showing that Samsung knows how to build spectacular flagship devices. Out of the three devices, the Samsung Galaxy S10 packs the most features, but nothing is perfect. Some users could encounter random reboot issues which can be quite inconvenient. The issues can be caused by a variety of reasons, including faulty firmware hardware troubles or other problems.
Most owners will try to fix the device themselves since it is not that hard. While the problem may seem to be a bit difficult at first, there are several methods which can be used to fix the device and get it up and running at its full potential. Below you can find several tips which may fix the problem. If one doesn’t seem to work, you can try the others since they may help you.
How to Fix Samsung Galaxy S10 Random Reboot Issues
Track down the cause of the issue
To fix the potential issues we have to see if third-party apps cause them. To verify this theory, you will have to boots your devices into safe mode, and check to see if it continues to reboot.
Follow these steps to boot your device into safe mode:
- Turn the device off
- Press and hold the power key until the Samsung logo is visible on the screen
- Release the power key and press on the Volume down key until the device has restarted
- If the steps were followed correctly, you should be able to see a safe mode tag on the bottom left corner of the screen.
Use your device as usual and pay attention to the smartphone. If the issue has disappeared, it is likely that faulty third-party apps cause the troubles.
Removing faulty apps
If the random reboots stopped while your device is in safe mode, you might want to remove some apps. After uninstalling the app which appeared to be troublesome the issue should be fixed. If the reboot problems persist, try to uninstall other apps.
You can uninstall apps by following these steps:
- Unlock your device and swipe up on an empty space on the home screen to easily open the Apps tray
- Tap on the Settings icon
- Go to Apps
- Search for the culprit and tap on the app
- Tap on the Uninstall button and confirm the task
Manually removing each app could be a time-consuming process. You can save some time by creating a backup copy of your valuable data and opting to reset your device.
Creating a backup and performing a master reset
That may seem a bit difficult, but the process is quite simple.
You should start by backing up the data stored on the internal memory. If you signed in with a Samsung account, you would need to use the credential to complete the master reset:
- Turn off the device.
- Put your fingers on the Volume Up and Bixby keys. Hold the two buttons and press and hold the Power key at the same time.
- When the green Android Logo appears you can release all the buttons. Wait until a list of options is displayed.
- Use the Volume Up/Down keys to navigate through the options and scroll until you can highlight the wipe data/factory reset option
- Press on the Power Button to select the option and press on the Volume Down key to highlight the Yes- delete all user data option. Press again on the power button to confirm the master reset
- Wait until the task is finished and the Reboot system now option appears
- Tap on the power key, and your device will restart
The master reset will resolve software-related errors, so it might also fix Samsung Galaxy S10 random reboot issues. If the problem persists, it is advised to go to a specialized service provider since it is likely that the culprit may be faulty hardware.
Dorothy has been a journalist for ten years and has been working with the Tech News Watch staff since the beginning of the news site. Her main contribution to Tech News Watch are mobile, IT and science news, with a focus on software updates and great outer space discoveries.